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Terms and conditions

General Provisions

  1. This Newsletter Service Terms and Conditions (hereinafter referred to as the "Terms and Conditions") fulfill the obligation indicated in Article 8(1)(1) of the Act of July 18, 2002, on the provision of electronic services (i.e., Journal of Laws of 2020, item 344).

  2. The Terms and Conditions establish the rules for the joint provision of the Newsletter Service electronically (hereinafter referred to as the "Service") by Sagenso limited liability company with its registered office in Rzeszów (address: ul. Pl. Jana Kilińskiego 2, 35-005 Rzeszów), entered in the National Court Register kept by the District Court in Rzeszów, 12th Economic Division of the National Court Register under the registration number KRS: 0000783053, REGON: 383154924, NIP: 5170398932 (hereinafter collectively referred to as the "Service Provider"), activation and deactivation of the Service, as well as the procedure for handling complaints by users (hereinafter referred to as "Users").

  3. The Service Provider provides the Service electronically in accordance with the Terms and Conditions through the Sagenso Academy website (hereinafter referred to as the "Portal").

  4. The Terms and Conditions are available free of charge on the Portal in a form that allows them to be obtained, reproduced, and recorded. Anyone can familiarize themselves with the Terms and Conditions. By accepting the Terms and Conditions, the User enters into an agreement for the provision of the Newsletter Service by the Service Provider.

  5. By accepting the Terms and Conditions, the User agrees to all the provisions of the Terms and Conditions and declares familiarity with its content.

Service Subject - Newsletter

The Service Provider provides an electronic service consisting of sending information containing content related to cybersecurity, including issues related to cybersecurity for SMEs (hereinafter referred to as the "Newsletter"). The Newsletter Service is provided free of charge for an indefinite period.

Activation and Deactivation of the Newsletter Service

The Newsletter contains informational, promotional, or advertising content from the Service Provider. The graphic elements and content of the Newsletter Service are subject to copyright or other proprietary rights belonging to the Service Provider or third parties and are protected by law. Any copying, modification, or use of the Newsletter Service content inconsistent with its purpose and/or without the consent of the Service Provider may constitute a violation of the law.

  1. To activate the Newsletter Service, you must:

    a. Use a device with access to the Internet, equipped with an up-to-date and properly configured web browser.

    b. Place an order by providing your email address in the electronic form available on the Portal.

    c. Accept the Terms and Conditions by checking the checkbox next to the message "I accept the newsletter service terms and conditions."

    d. Activate the "Subscribe" button or any other command equivalent to it.

    e. Have an active e-mail address.

  2. The User may deactivate the Newsletter Service at any time, which is equivalent to an immediate termination of the Newsletter Service agreement.

  3. To deactivate the Newsletter Service, click on the "Unsubscribe" link contained in the content (footer) of the Newsletter.

  4. The Newsletter Service may also be deactivated at the initiative of the Administrator in case the User fails to comply with the obligations required by the Terms and Conditions.

  5. Upon deactivation of the Newsletter Service, the Service Provider ceases to send the Newsletter to the User's email address.

  6. The User may reorder the Newsletter Service at any time.

Warranty Procedure

  1. Complaints regarding the Service should be submitted electronically or to contact@sagenso.com.

  2. The complaint should include:

    a. Contact details of the complainant necessary for sending a response to the complaint.

    b. Description of the Service's irregularities and expectations regarding resolution.

  3. Complaints will be reviewed promptly upon receipt by the Service Provider. The Service Provider will immediately notify the complainant of the decision regarding the complaint via email to the address provided in the complaint.

Personal Data

  1. The administrator of Users' personal data is Sagenso Limited Liability Company with its registered office in Rzeszów (address: ul. Pl. Jana Kilińskiego 2, 35-005 Rzeszów), registered in the National Court Register kept by the District Court in Rzeszów, 12th Economic Department of the National Court Register under the number KRS: 0000783053, REGON: 383154924, NIP: 5170398932 (hereinafter collectively referred to as the "Administrator").

  2. For matters related to the protection of personal data, you can contact the Administrator via email at contact@sagenso.com.

  3. The processing of personal data will be carried out for the purpose of providing the Services indicated in these Terms and Conditions, based on Article 6(1)(b) (contract) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the "Regulation." Official text of the Regulation: http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679 (hereinafter referred to as "GDPR").

  4. The Service Provider declares that personal data will be processed for the period necessary for the provision of the Service based on the Terms and Conditions, until the User cancels the Service.

  5. The User's personal data may be transferred to entities processing personal data on behalf of the Service Provider, including entities providing IT services and delivering newsletter distribution systems. Such entities process data based on agreements concluded with the Administrator and solely according to its instructions.

  6. The Service Provider guarantees that the provided personal data will not be disclosed to third parties unless the obligation to disclose personal data arises from applicable laws or if the data disclosure serves the purposes of protecting the rights of the Administrator or resolving disputes.

  7. The User has the right to access their data, correct it, delete it, restrict its processing, and transfer it.

  8. The User has the right to lodge a complaint with the President of the Personal Data Protection Office if they believe that the processing of their personal data violates the provisions of the GDPR.

  9. The User's data may be transferred to a third country.

  10. Providing data is voluntary, but failure to provide it will result in the Service Provider being unable to provide the Services.

  11. The Service Provider implements technical and organizational measures aimed at the best possible protection of the personal data collected by the Service Provider against unauthorized access or improper use by unauthorized persons.

  12. The applied technical measures are updated along with the development of new technologies, needs, and available security methods. The applied organizational measures ensure that only persons authorized by the Administrator have access to personal data within the Administrator's structure.

  13. The Service Provider regularly monitors compliance with applicable legal regulations. The Service Provider cooperates with state institutions responsible for the control of the collection and processing of personal data and implements their recommendations whenever necessar.

  14. More information regarding the processing of personal data by the Service Provider can be found in the privacy policy.

Changes to the Terms and Conditions

  1. The Terms and Conditions may be updated to comply with changes in applicable laws or changes in the offered Service.

  2. Changes to the Terms and Conditions will come into effect within the period specified in the information about the changes, but no earlier than 14 days from their announcement.

  3. The Terms and Conditions will be binding for the User unless they cancel the Newsletter Service within 14 days from receiving the information about the changes, in case of non-acceptance of the new content of the Terms and Conditions.

Final Provisions

  1. Disputes between the Service Provider and the User will be resolved amicably. In the event that an agreement is not reached within 90 (ninety) days from the date of its occurrence, the dispute may be submitted to the jurisdiction of the Polish common court competent for the Service Provider's registered office.

  2. The User may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform serves for the resolution of disputes between consumers and businesses seeking an out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.

  3. In all matters not regulated by these Terms and Conditions, the provisions of the applicable Polish law shall apply.